FAQ

Absolutely! We take it seriously the privacy of our customers. Our official Privacy Policy is created to help you understand what information we gather from you and how it’s used. Please note that this policy may update from time to time, make sure to visit our Private Policy page to always be informed of any new modification.

We collect and securely store information about the pages viewed by all of our shoppers. This will help us to learn and improve our site by making it more responsive to the needs and preferences of our customers. Information may include web pages and your computer’s internet protocol (IP) address.

Please be aware, in order to shop with us, your browser must be set to accept cookies. A cookie is a small piece of data that helps us recognize you when you visit our sites. We use cookies to help us remember things such as the following:

• The areas on our site you’ve visited and may be interested in seeing again
• The items you’ve placed in your shopping cart
• The only personal information our cookie can contain is information that you supply yourself

We want you to be able to shop with us with complete confidence. If for any reason you feel uncomfortable shopping with us online, we invite you to contact us by writing us info@bekini.co

We accept the following method of payments:

• Visa
• Mastercard
• American Express
• Paypal

After your order has been received, every item will undergo strict quality control in order to ensure the product’s quality. Please note that different items are subject to different processing times. Generally, the average processing time is between 4-10 business days (approximately); however, this is dependent on the item’s stock status.

Shipping takes generally about 7 to 25 business days to reach destination countries in the world. However, regional variations apply which are out of our control so we kindly ask our customers to be patient.

a) For USA, Canada, Australia customers, it takes about 7 to 14 business days.
b) For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 25 business days.
c). For customers in South America, it may take 15 to 30 business days.
d). For other countries, it may take 15 to 25 business days.

For inventory and logistics reasons, please note that we do not issue refunds. If you have any questions about this, it will be our pleasure to give you more information. You can contact us at info@bekini.co. You can also review our Policy regarding this matter.

Once your order is fulfilled (processed and shipped), you will receive an e-mail containing the details of your package, as well as its tracking number. Please allow for 24-36 hours after you have received the shipping confirmation email for the status to be updated.

No. We cannot send to PO BOXES, please ensure a street address is supplied.